Privacy Policy

Jurisdiction: Montenegro (ME), with global applicability

GDPR (EU Regulation 2016/679) CCPA/CPRA (California)

• OECD Privacy Guidelines
• ISO/IEC 29100 Privacy Framework
• relevant Montenegrin data protection laws

Rydora collects personal data in the following categories:

This includes, but is not limited to:

• Account registration details (name, username, email, password, phone number)
• Profile information (bio, photos, preferences)
• User-generated content (photos, videos, comments, messages, posts)
• Marketplace information (billing address, shipping address, order details)
• Communications with customer support
• Reports, dispute information, appeals, or inquiries

We automatically collect:

• Device and hardware identifiers
• IP address and approximate geolocation
• Cookies, pixel tags, session tokens
• App usage data, interactions, features accessed
• Log files, timestamps, in-app behavior
• Language, operating system, mobile network information

We analyze uploaded content using automated tools including Google Cloud Vision SafeSearch, internal classifiers, and metadata processing to:

• detect harmful or illegal material
• identify nudity, violence, hate symbols
• assist human moderators
• enforce Terms & Conditions

This includes visual content, captions, hashtags, and metadata.

If you participate in the Rydora Marketplace, we may collect:

• purchase history
• seller listings
• payment processing metadata
• order tracking information
• buyer/seller interactions

Payment card details are processed exclusively by third-party processors (e.g., Stripe, PayPal, Apple Pay) and never stored by Rydora.

We may receive information from:

• authentication providers (Google, Apple, Meta)
• advertising partners
• cloud services
• analytics platforms
• identity verification services

We use your data to:

• account management
• enable posting, viewing, messaging, and sharing
• ensure proper functioning of app features
• provide Marketplace services
• process transactions via third-party payment processors

We process data to:

• detect harmful, illegal, or inappropriate content
• prevent fraud, spam, impersonation, and abuse
• enforce Terms, Community Guidelines, and Marketplace Policy
• investigate violations and disputes

This includes automated scanning and human review.

• content recommendations
• feed ranking
• marketplace suggestions
• analytics and improvements
• bug detection and performance optimization

We may use personal data to:

• comply with legal obligations
• respond to lawful requests by authorities
• enforce agreements
• retain moderation evidence

We process personal data based on:

• Consent (account creation, cookies, optional features)
• Contractual necessity (providing the Platform)
• Legitimate interests (security, app improvement, fraud prevention)
• Legal obligations (safety reporting, financial compliance)

We may share your data with:

Including but not limited to:

• cloud hosting providers
• content moderation systems
• analytics partners
• customer support tools
• marketplace payment processors

These providers operate under confidentiality and data-processing agreements.

Certain information (username, profile image, posts) is publicly visible. Marketplace transactions may require sharing shipping information.

We may disclose data when required by law or if necessary to:

• prevent harm
• report child safety risks
• comply with court orders or investigations

In case of merger, acquisition, restructuring, or asset transfer, personal data may be transferred according to applicable laws.

Your data may be processed in or transferred to other countries.

We ensure adequate protection through:

• Standard Contractual Clauses (SCCs)
• GDPR-compliant mechanisms
• contractual and organizational safeguards

We retain data only as necessary for:

• providing services
• legal compliance
• fraud protection
• moderation evidence
• account history

Retention periods include:

• Account data: as long as the account is active
• Content removal logs: up to 5 years (safety reasons)
• Marketplace transactions: 5–10 years (financial regulations)

Users may request deletion at any time.

Depending on jurisdiction, you may have:

• right to access personal data
• right to correct inaccurate data
• right to delete personal data
• right to restrict processing
• right to object
• right to data portability
• right to withdraw consent
• right to lodge a complaint with a supervisory authority

Requests: privacy@rydora.me 9. CHILDREN'S PRIVACY Rydora is not intended for children under 13. We do not knowingly collect data from children under this age.

If such information is discovered, it will be deleted immediately. Illegal content involving minors will be reported to authorities.

We use:

• essential cookies
• analytics cookies
• authentication cookies
• security mechanisms
• device identifiers

You can manage cookie preferences through browser settings.

We implement various security practices including:

• encryption in transit and at rest
• secure hosting infrastructure
• access controls and authentication
• automated threat detection
• regular audits and penetration testing

No system is entirely secure, but we continuously enhance our protections.

Rydora may contain links to third-party websites. We are not responsible for third-party privacy practices.

We may revise this Policy at any time. Updated versions are posted on the Platform. Continued use constitutes acceptance of changes.

For privacy inquiries or GDPR requests:

📧 support@rydora.me

For legal matters:

📧 support@rydora.me